In Person Event Owner

You are:

  • A people-person who excels at forging long-term relationships with your customers.

  • Passionate about building your personal brand while upholding high standards.

  • A team player, who loves contributing to the greater good.

  • Customer service oriented with an understanding of urgency.

  • Social media savvy with the ability to relate to customers through the use of social channels.

  • Tech savvy with the ability to learn platforms such as Zoom, Google Meets, Webex and Microsoft Teams where necessary.

  • An artist at heart with the ability to lead others through painting techniques.


Required Duties:

  • Be the MC / Event Owner of both public and private Yaymaker virtual events.

  • Clearly and concisely articulate instructions to guests so they can leave with a finished product that
    they’re proud of in ~2 hours or less.

  • Manage the flow of the experience while providing individual support to guests as needed.

  • Work events for high priority groups such as corporate clients and private fundraisers, presenting a
    delightful and professional presence (including your space, which you will host your event in). These
    events may require a larger time commitment or additional effort to make sure clients have a superb
    experience.

  • Have the availability to work additional hours on special projects and operational support for the team as needed.

  • Engage guests using photos and social media. 

  • Occasionally work in the capacity of a Co-Host supporting another Host at your Manager’s discretion or
    if a shift becomes available.

  • Maintain a high average rating from customers in post-event surveys:
    - Consistent weekly averages above 9.0
    - 90-day average above 9.0.

  • Submit monthly availability in our scheduling system at least three month in advance for:
    - at least 5 shifts per week and at least 2 Saturdays per month

  • Have the opportunity to work and or learn different Nite types, including but not limited to; Paint Nite,
    Trivia, Mixology, Chunky Blanket Maker and more.

  • Cross-train in all Nite types and be willing to work both public and private events.

  • Feel comfortable training new staff as needed.

  • Be allotted 1 shift drop per month. Prior to scheduling, you are responsible for inputting accurate
    availability into our internal scheduling system. Once scheduled, you are responsible for ensuring your
    shift is covered if you are unable to make the shift and your manager must approve the shift swap; except if you are utilizing sick time.

  • Be evaluated every 90-days to ensure you are meeting performance standards.


Required Qualifications:

  • Significant level of subject matter expertise and skills in applicable fields.

  • Communication and performance skills
    - A fun, confident personality! (calling all “social butterflies”)
    - Comfortable with speaking publicly in front of a crowd. (show sizes ranging from 30-200 people)
    - Ability to simplify and explain steps for completing art and other projects.

  • Minimum age of 21.

  • Ability to work the expected duration of the assigned event (or as we call it, an “experience”), which can
    vary from 1 to 6 hours.

  • Consistent interaction with customers through social media channels. ( A minimum of two hours weekly updating and refreshing social media)

  • Upkeep and maintenance of your artist page with updated pictures as needed or at the manager’s request.

  • Response to all customer emails within 48 hours of receiving them and partnering with your manager
    when necessary.

  • An average show capacity of 20 or more for all public events (on average).

  • Trustworthy with a high level of discretion when dealing with high profile clients.


Preferred Qualifications:

  • Daily availability (Show times starting as early at 6am and ending as late as 11pm local time).

  • Proficiency with social media.

  • Great written and verbal skills.

  • Proficiency with Zoom, Google Meets and Microsoft Teams.

  • A willingness to grow your fan base.

  • A drive to increase average attendance at your event.


Apply Now

From the creators of The Original Paint Nite, Yaymaker hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded Event Owners, Yaymaker gets people to come together to create and have fun. Our one-of-a-kind experiences include the Original Paint Nite, Ukulele Maker, Chunky Blanket Maker and many more.

The Event Owners who host our creative experiences consistently “wow” customers! This role goes beyond
teaching and requires the perfect combination of performance and creativity colored by your own authentic style. As an In Person Event Owner, you are showcasing your brand while upholding Yaymaker’s high expectations. You will lead amazing events where people come together to escape the expected and share in fun, creative experiences.

Physical Demands: 

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus.

Join Us! 

When you join Yaymaker, you will join a team that's pioneering creative social experiences, supporting local communities, and bringing a little more positivity to the world. 

We are looking for a motivated and experienced customer service representative to join our team part time with the possibility to transition to full time.

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in cities across North America. Our purpose is to bring people together as we believe that human connection still matters. At Yaymaker, we see possibilities to make a positive impact and create moments of “Yay” for all; from our event owners to our customers to the communities we serve. 

A Yaymaker Customer Service representative is highly motivated by personal connection and actively looks for ways to connect with customers and exceed their expectations.

You are:

  • A people-person who excels at forging long-term relationships with your customers.

  • Passionate about building your personal brand while upholding high standards.

  • A team player, who loves contributing to the greater good.

  • Customer service oriented with an understanding of urgency.

  • Social media savvy with the ability to relate to customers through the use of social channels.

  • Tech savvy with the ability to learn platforms such as Zoom, Google Meets, Webex and Microsoft Teams where necessary.

  • An artist at heart with the ability to lead others through painting techniques.


Required Duties:

  • Be the MC / Event Owner of both public and private Yaymaker virtual events.

  • Clearly and concisely articulate instructions to guests so they can leave with a finished product that
    they’re proud of in ~2 hours or less.

  • Manage the flow of the experience while providing individual support to guests as needed.

  • Work events for high priority groups such as corporate clients and private fundraisers, presenting a
    delightful and professional presence (including your space, which you will host your event in). These
    events may require a larger time commitment or additional effort to make sure clients have a superb
    experience.

  • Have the availability to work additional hours on special projects and operational support for the team as needed.

  • Engage guests using photos and social media. 

  • Occasionally work in the capacity of a Co-Host supporting another Host at your Manager’s discretion or
    if a shift becomes available.

  • Maintain a high average rating from customers in post-event surveys:
    - Consistent weekly averages above 9.0
    - 90-day average above 9.0.

  • Submit monthly availability in our scheduling system at least three month in advance for:
    - at least 5 shifts per week and at least 2 Saturdays per month

  • Have the opportunity to work and or learn different Nite types, including but not limited to; Paint Nite,
    Trivia, Mixology, Chunky Blanket Maker and more.

  • Cross-train in all Nite types and be willing to work both public and private events.

  • Feel comfortable training new staff as needed.

  • Be allotted 1 shift drop per month. Prior to scheduling, you are responsible for inputting accurate
    availability into our internal scheduling system. Once scheduled, you are responsible for ensuring your
    shift is covered if you are unable to make the shift and your manager must approve the shift swap; except if you are utilizing sick time.

  • Be evaluated every 90-days to ensure you are meeting performance standards.


Required Qualifications:

  • Significant level of subject matter expertise and skills in applicable fields.

  • Communication and performance skills
    - A fun, confident personality! (calling all “social butterflies”)
    - Comfortable with speaking publicly in front of a crowd. (show sizes ranging from 30-200 people)
    - Ability to simplify and explain steps for completing art and other projects.

  • Minimum age of 21.

  • Ability to work the expected duration of the assigned event (or as we call it, an “experience”), which can
    vary from 1 to 6 hours.

  • Consistent interaction with customers through social media channels. ( A minimum of two hours weekly updating and refreshing social media)

  • Upkeep and maintenance of your artist page with updated pictures as needed or at the manager’s request.

  • Response to all customer emails within 48 hours of receiving them and partnering with your manager
    when necessary.

  • An average show capacity of 20 or more for all public events (on average).

  • Trustworthy with a high level of discretion when dealing with high profile clients.


Preferred Qualifications:

  • Daily availability (Show times starting as early at 6am and ending as late as 11pm local time).

  • Proficiency with social media.

  • Great written and verbal skills.

  • Proficiency with Zoom, Google Meets and Microsoft Teams.

  • A willingness to grow your fan base.

  • A drive to increase average attendance at your event.

Physical Demands: 

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus.

Join Us! 

When you join Yaymaker, you will join a team that's pioneering creative social experiences, supporting local communities, and bringing a little more positivity to the world. 

Part-Time Customer Service Representative

From the creators of The Original Paint Nite, Yaymaker hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded Event Owners, Yaymaker gets people to come together to create and have fun. Our one-of-a-kind experiences include the Original Paint Nite, Ukulele Maker, Chunky Blanket Maker and many more.

The Event Owners who host our creative experiences consistently “wow” customers! This role goes beyond
teaching and requires the perfect combination of performance and creativity colored by your own authentic style. As an In Person Event Owner, you are showcasing your brand while upholding Yaymaker’s high expectations. You will lead amazing events where people come together to escape the expected and share in fun, creative experiences.

We are looking for a motivated and experienced customer service representative to join our team part time with the possibility to transition to full time.

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in cities across North America. Our purpose is to bring people together as we believe that human connection still matters. At Yaymaker, we see possibilities to make a positive impact and create moments of “Yay” for all; from our event owners to our customers to the communities we serve. 

A Yaymaker Customer Service representative is highly motivated by personal connection and actively looks for ways to connect with customers and exceed their expectations. 


You will:

  • Consistently advocate on behalf of the customer, and bring the voice of the customer into our operations at the Yaymaker Home Office. 

  • Craft quality and efficient responses to customers by adapting the Yaymaker brand voice and including sprinkles of finesse and tender loving care via email, phone, and social media. (We want your personality to shine through)

  • Assists Yaymaker customers by answering questions about events, aiding in ticket purchase, and managing changes to existing tickets

  • Maintain department customer satisfaction (CSAT) score to ensure customers are satisfied with the resolution you provided

  • Anticipate customer needs and proactively follow up with dissatisfied customers 

  • Organize applicable information and coordinate with the team at Home Office to ensure the customer journey is functioning as intended

  • Respond to all contacts within the Team's service level agreements (SLAs) 

  • Have a flexible schedule to meet team SLAs - weekend and evening availability during our busy season (January-March)

  • Stay up to date on customer communications within the organization 

  • Pivot based on the needs of the team and our customers 


You are:

  • Skilled at managing your time, and working independently 

  • Customer centric and always looking to do what is right for the customer

  • Excited to work with a young and continually growing company 

  • Incredibly organized with a superb attention to detail and confident with your computer skills 

  • A true team player who is able to thrive in a fast-paced environment

  • Friendly through the core. You often find a way to laugh when things get stressful. 

  • Able to see through the question being asked to the actual problem a user is having

  • Proactive using a variety of resources to resolve challenges, even when you don't know the answer 


You have:

  • A high emotional intelligence and a drive to make a positive impact on others

  • Excellent written communication skills - please submit a cover letter with your application! 

  • Prior experience working in a busy, customer-facing role - ideally in a hospitality, hotel, retail, or unscripted customer support environment 

  • Completely reliable internet service (you will be working remotely) as your performance will be results driven 


You will:

  • Consistently advocate on behalf of the customer, and bring the voice of the customer into our operations at the Yaymaker Home Office. 

  • Craft quality and efficient responses to customers by adapting the Yaymaker brand voice and including sprinkles of finesse and tender loving care via email, phone, and social media. (We want your personality to shine through)

  • Assists Yaymaker customers by answering questions about events, aiding in ticket purchase, and managing changes to existing tickets

  • Maintain department customer satisfaction (CSAT) score to ensure customers are satisfied with the resolution you provided

  • Anticipate customer needs and proactively follow up with dissatisfied customers 

  • Organize applicable information and coordinate with the team at Home Office to ensure the customer journey is functioning as intended

  • Respond to all contacts within the Team's service level agreements (SLAs) 

  • Have a flexible schedule to meet team SLAs - weekend and evening availability during our busy season (January-March)

  • Stay up to date on customer communications within the organization 

  • Pivot based on the needs of the team and our customers 


You are:

  • Skilled at managing your time, and working independently 

  • Customer centric and always looking to do what is right for the customer

  • Excited to work with a young and continually growing company 

  • Incredibly organized with a superb attention to detail and confident with your computer skills 

  • A true team player who is able to thrive in a fast-paced environment

  • Friendly through the core. You often find a way to laugh when things get stressful. 

  • Able to see through the question being asked to the actual problem a user is having

  • Proactive using a variety of resources to resolve challenges, even when you don't know the answer 


You have: 

  • A high emotional intelligence and a drive to make a positive impact on others

  • Excellent written communication skills - please submit a cover letter with your application! 

  • Prior experience working in a busy, customer-facing role - ideally in a hospitality, hotel, retail, or unscripted customer support environment 

  • Completely reliable internet service (you will be working remotely) as your performance will be results driven 

Part-Time Customer Service Representative

Part-Time Customer

Service Representative

We are looking for a motivated and experienced customer service representative to join our team part time with the possibility to transition to full time.

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in cities across North America. Our purpose is to bring people together as we believe that human connection still matters. At Yaymaker, we see possibilities to make a positive impact and create moments of “Yay” for all; from our event owners to our customers to the communities we serve. 

A Yaymaker Customer Service representative is highly motivated by personal connection and actively looks for ways to connect with customers and exceed their expectations. 

We are looking for a motivated and experienced customer service representative to join our team part time with the possibility to transition to full time.

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in cities across North America. Our purpose is to bring people together as we believe that human connection still matters. At Yaymaker, we see possibilities to make a positive impact and create moments of “Yay” for all; from our event owners to our customers to the communities we serve. 

A Yaymaker Customer Service representative is highly motivated by personal connection and actively looks for ways to connect with customers and exceed their expectations.